Shipping policy

Shipping Policy

At TrueTrend, we are committed to delivering your order safely and on time.

Processing Time
All orders are processed within 1–3 business days after payment is confirmed. Orders are not processed or shipped on weekends or holidays.

Shipping Time
Estimated delivery time is usually 5–12 business days, depending on the destination, carrier, and order volume.

Shipping Rates
Shipping rates are calculated at checkout based on your location and selected shipping method. Free shipping may be available on selected orders or promotions.

Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information. Please allow 24–48 hours for tracking updates to appear.

Incorrect Shipping Information
Please make sure your shipping address is correct before placing an order. TrueTrend is not responsible for delays or lost packages caused by incorrect or incomplete shipping information.

Delayed or Lost Packages
Delivery times are estimates and may be affected by carrier delays, weather, holidays, or customs processing. If your package is significantly delayed, please contact us and we will help investigate the issue.

International Shipping
International orders may be subject to customs duties, taxes, or import fees. These charges are the customer’s responsibility and are not included in the product or shipping price.

Contact Us
If you have any questions about your order or shipping, please contact us